Effective Date: July 23, 2026
CMR Health Group (“CMR Health Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit cmrhealthgroup.com (the “Site”), submit forms, request appointments, or communicate with us by phone, email, or text message.
A note about health information: This Privacy Policy covers information collected through our website and marketing communications. Protected health information (PHI) that we collect and maintain as part of providing care to patients is governed by applicable law, including HIPAA where it applies, and by our Notice of Privacy Practices, which is provided to patients separately. Please do not submit sensitive medical details through our website forms.
1. Information We Collect
Information you provide directly. When you fill out a form, request an appointment, sign up for communications, or contact us, we may collect your name, email address, phone number, mailing address, appointment preferences, and any other information you choose to provide.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, pages viewed, time spent on pages, referring URLs, and general location (city/state level), using cookies, pixels, and similar technologies.
Information from third parties. We may receive information from advertising and analytics partners (such as Google and Meta/Facebook) about your interactions with our ads and website.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage appointments;
- Respond to your inquiries and requests;
- Send appointment reminders, follow-ups, and service-related communications by phone, email, or text message;
- Send marketing and promotional communications where you have consented to receive them;
- Operate, maintain, and improve the Site and our services;
- Analyze website traffic and marketing performance;
- Comply with legal obligations and protect our rights.
3. SMS/Text Messaging and Consent
When you provide your mobile phone number and opt in through our website forms or other consent mechanisms, you consent to receive text messages from CMR Health Group, such as appointment reminders, confirmations, follow-ups, and — where you have separately consented — promotional messages.
- Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP to any text message. Reply HELP for help, or contact us at info@cmrhealthgroup.com or 630.999.8665.
- Consent to receive text messages is not a condition of purchase or of receiving care.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
4. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers. We share information with vendors that help us operate our business, such as our website and customer relationship management platforms, appointment scheduling tools, communication providers, and payment processors. These providers may use your information only to perform services on our behalf.
- Analytics and advertising partners. We may share website usage data with analytics and advertising services (such as Google Analytics and Meta) to measure and improve our marketing. This does not include SMS opt-in data or consent, which is never shared for marketing purposes.
- Legal requirements. We may disclose information when required by law, subpoena, or legal process, or to protect the rights, property, or safety of CMR Health Group, our patients, or others.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. Third-party tools we use may include Google Tag Manager, Google Analytics, and the Meta (Facebook) Pixel. You can control cookies through your browser settings, and you can opt out of certain ad targeting through Google Ads Settings and Meta Ad Preferences. Disabling cookies may affect some Site features.
6. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, comply with legal and regulatory obligations (including medical record retention requirements where applicable), resolve disputes, and enforce our agreements.
8. Your Choices and Rights
- Email: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.
- Text messages: Reply STOP to any text to opt out.
- Phone: Ask to be removed from call lists by contacting us.
- Access, correction, deletion: You may request access to, correction of, or deletion of your personal information by contacting us at info@cmrhealthgroup.com. We will respond consistent with applicable law. Note that certain records, such as medical records, are subject to legal retention requirements and may not be eligible for deletion.
9. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has provided us personal information through the Site, please contact us and we will delete it. Health services for minors are provided only with parental or guardian involvement and consent.
10. Third-Party Websites
The Site may link to third-party websites, including affiliated practices. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of every website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Effective Date” above. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
CMR Health Group
129 Commercial Drive #9
Yorkville, Illinois 60560
Phone: 630.999.8665
Email: info@cmrhealthgroup.com